Returns & Exchanges

At Mons Royale, we want to ensure you are completely satisfied with your high-performance merino gear. If your purchase isn't quite right, you can return or exchange any unwashed and unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Refund Processing

  Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.